These Terms of Service ("Terms") govern your use of WABlast ("Service"), operated by WABlast ("we", "us", "our"). By creating an account or using the Service you agree to these Terms in full.

1. The service

WABlast provides a platform for sending bulk WhatsApp messages via the official Meta WhatsApp Business API. You are responsible for setting up and maintaining your own Meta WhatsApp Business account and API credentials.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts under South African law. By using the Service you confirm that all information you provide is accurate and complete.

3. Your responsibilities

• You must comply with Meta's WhatsApp Business Policy and Terms of Service at all times
• You must comply with POPIA and all applicable South African laws regarding electronic communications
• You must obtain explicit opt-in consent from recipients before sending them messages
• You must honour all opt-out requests immediately and maintain an accurate opt-out list
• You must not send spam, unsolicited messages, or messages to purchased lists
• You must not use the Service for illegal, harmful, or fraudulent purposes
• You must not send messages promoting prohibited content including: adult content, gambling, illegal substances, weapons, or political campaigns

4. Prohibited use

The following are strictly prohibited and will result in immediate account suspension without refund:

• Sending messages without recipient consent
• Using unofficial WhatsApp automation tools alongside WABlast
• Attempting to circumvent messaging limits or credit controls
• Sharing your account credentials with others
• Using the Service to harass, threaten or harm any person
• Reselling access to the Service without written permission

5. Subscriptions and billing

• Subscriptions are billed monthly in South African Rand (ZAR) including VAT
• Payment is processed by PayFast — we do not store your payment details
• Your subscription renews automatically each month until cancelled
• Message credits are allocated at the start of each billing period and do not roll over
• Overage messages are billed at the per-message rate for your plan
• You may cancel at any time — your plan remains active until the end of the current billing period

6. Refunds

We do not offer refunds for partially used billing periods. If you experience a technical failure on our side that prevents you from using your credits, contact us and we will assess the situation on a case-by-case basis.

7. Service availability

We aim for high availability but do not guarantee uninterrupted service. Downtime may occur due to maintenance, Meta API outages, or circumstances beyond our control. We are not liable for losses resulting from service interruptions.

8. Account suspension and termination

We reserve the right to suspend or terminate your account without notice if you violate these Terms, if your use endangers the platform or other users, or if required by Meta or applicable law. Suspended accounts are not eligible for refunds.

9. Limitation of liability

To the maximum extent permitted by South African law, WABlast is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to loss of business, WhatsApp account suspension by Meta, or failed message delivery.

10. Intellectual property

All WABlast software, designs, and content are owned by WABlast. You may not copy, modify, or redistribute any part of the Service without written permission.

11. Changes to these terms

We may update these Terms at any time. We will notify you of significant changes by email. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

13. Contact

For questions about these Terms, contact us at: hermanvs27@gmail.com

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